Your happiness: our priority!

Your happiness is important to us. You have the opportunity to comment on your experience after each interaction with our customer service department. This information is visible on our happiness page.

Are you one of the hundreds of Kangaride members who made a call to our customer service centre today? Have you evaluated your call yet?

As a Kangaride member, you can rate each call you make to us by completing a short questionnaire. You give us a score based on three criteria: our friendliness, the care we take, and our commitment to excellence. Each interaction we have is an opportunity to improve!

We monitor our members' ratings closely and use the results we collect to consistently better understand your needs and improve our service.

Want to see for yourself? Check out our member happiness page to see how we score!